Privacy Policy

SpotJoy Recreations ("SpotJoy", "we", "us", or "our") operates the website spotjoy.in and provides services through the SpotJoy platform and application. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you use our website, application, or services.

By accessing or using SpotJoy, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you use our website, application, or services.

Personal Information

Depending on how you interact with SpotJoy, we may collect:

• Your name
• Email address
• Phone number
• Information you provide when contacting or communicating with us
• Other information that you voluntarily provide while using our services

We only request information that is reasonably necessary for providing and improving our services.

Automatically Collected Information

When you access our website or application, certain technical information may be collected automatically. This may include information related to your device, browser, application usage, and general interaction with our services.

We may also use cookies and similar technologies to understand how users interact with our website and improve the overall user experience.

2. Cookies

SpotJoy may use cookies and similar technologies to provide, maintain, and improve our website and services.

Cookies are small files that may be stored on your device when you visit a website. They can help us remember preferences, understand website usage, and improve functionality.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Providing and operating SpotJoy services
• Creating and managing user accounts
• Communicating with you regarding our services
• Responding to questions, requests, or support inquiries
• Sending important service-related communications
• Improving our website, application, products, and services
• Understanding how users interact with our platform
• Maintaining the security and reliability of our services
• Detecting, preventing, and addressing fraud, misuse, or unauthorized activity
• Complying with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers and technology partners when necessary to operate and improve SpotJoy. These providers may process information on our behalf and are expected to handle such information appropriately.

Our service providers may include technology platforms such as:

WhatsApp

We may use WhatsApp and related Meta services to communicate with users, provide notifications, respond to inquiries, or deliver service-related communications.

Information shared through WhatsApp may be processed according to the applicable privacy practices and policies of WhatsApp and Meta.

Firebase

We may use Firebase services provided by Google to support application functionality, analytics, notifications, authentication, crash reporting, or other technical requirements.

Information processed through Firebase may be subject to Google's applicable privacy policies and terms.

We may also disclose information where required to do so by law, legal process, court order, government authority, or where reasonably necessary to protect our rights, users, property, or the security of our services.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it in accordance with our applicable practices and legal obligations.

7. Third-Party Services and Links

Our website or application may contain links to third-party websites, services, or platforms.

SpotJoy is not responsible for the privacy practices, content, or security of third-party services. We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Your use of third-party services, including WhatsApp, Meta services, Google/Firebase, or other external platforms, may be governed by their respective terms and privacy policies.

8. Children's Privacy

SpotJoy does not knowingly collect personal information from children in violation of applicable laws.

Where applicable, we may implement age-related safeguards or additional consent requirements for certain features or services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at contact@spotjoy.in so that we can review the matter and take appropriate action.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Request information regarding how your personal information is used

To exercise an applicable privacy right or ask a question regarding your personal information, you may contact us using the details provided below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the "Effective Date" displayed at the beginning of this policy. We encourage you to periodically review this page to remain informed about how we handle personal information.

Your continued use of SpotJoy after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

We will make reasonable efforts to respond to privacy-related inquiries within an appropriate period.

Last Updated: September 2, 2026